Your Privacy Matters
Privacy Policy
At Gurtoy, we are committed to protecting your privacy and ensuring the security of your personal information.
Last Updated: November 27, 2025
Data Protection
Your personal information is securely protected
Secure Payments
All transactions are encrypted and secure
No Data Selling
We never sell your personal information
Your Control
You control your data and privacy settings
Section 1
Information We Collect
Personal Information
- Name and contact details (phone number, email address)
- Shipping and billing addresses
- Payment information (processed securely by Razorpay)
- Order history and preferences
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and time spent on our website
- Referring website information
Section 2
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates via SMS/Email
- Provide customer support and respond to inquiries
- Improve our website and services
- Analyze website traffic and user behavior (via Google Analytics & Meta Pixel)
- Prevent fraud and ensure security
Section 3
Data Sharing & Third Parties
We share your data only with:
- BigShip (our courier partner) - for order delivery and tracking
- Razorpay - for secure payment processing
- Google Analytics - for website analytics (anonymized data)
- Meta (Facebook) Pixel - for advertising analytics
We DO NOT:
- Sell your personal information to third parties
- Share your data for marketing purposes with other companies
- Use your information for purposes other than stated above
Section 4
Data Security
Security Measures
- SSL encryption for all data transmission
- Secure payment processing through Razorpay (PCI-DSS compliant)
- Regular security audits and updates
- Access controls and employee training on data protection
- Secure storage of personal information
Section 5
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights:
- Email us at thegurtoy@gmail.com
- Call us at 9056010298
- WhatsApp us for quick response
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Children's Privacy
Gurtoy is a toy store website. While our products are for children, the website and purchasing process is intended for use by adults (parents/guardians).
- •We do not knowingly collect personal information directly from children under 18.
- •All orders must be placed by an adult (18+ years).
- •If you believe a child has provided us personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
- •Any changes will be posted on this page with an updated revision date.
- •We encourage you to review this policy periodically.
- •Continued use of our website after changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.